Fight Fraud

Whether it is school, work, or social events, many parts of our normal life have shifted from in-person to online. With these changes, unfortunately, come malicious cyber-criminals looking to take advantage of this increase in online activity.

The security of your information and accounts is Jonah Bank's top priority. When it comes to protecting your accounts, we must be tough, but fair. It should be a joint effort between Jonah Bank and our customers. To help you become a more informed user of the security built into our systems and to give you the tools to respond to any incident you may be involved in, we want to share with you a process based on the National Institute of Standards and Technology (NIST) Cyber Security Framework (CSF) for protecting your accounts and fighting scammers.

We have taken the five core functions of Identify, Protect, Detect, Respond, and Recover that make up the NIST framework and applied them to online banking and fighting fraud. These resources will equip you to identify scams and what to do if you become a victim of fraud.

As you read through the five sections, templates have been provided for you to print out and use for each section. Click here for the complete Fight Fraud Guide.
Identify
Learn to identify various types of fraud and scams.


Protect
Unlock preventative controls for your online accounts.


Detect
Employ detective tools to help you stop fraudsters.


Respond
Respond immediately to minimize potential damage.


Recover
Recover quickly from fraud and prevent it from recurring.


Resources
Discover additional resources to help keep you safe online.